Urgent Support and Crisis Policy
At Wild Child Paediatrics
We are dedicated to providing planned, structured care for children with developmental and behavioural needs during scheduled consultations and business hours.
However, our practice does not provide emergency care or crisis intervention support.
We understand that children and young people can experience significant challenges, including mental health concerns, and that these situations may require urgent support.
If your child is experiencing acute distress or requires immediate assistance, we recommend seeking urgent medical care through your General Practitioner (GP), hospital emergency department, or specialised crisis services as outlined below.
Contacting the Practice with Urgent Concerns
If you contact us with urgent concerns, our administration team will make every effort to notify your child’s treating paediatrician. However, as our paediatrician is not available daily, there may be delays in response. It is important to seek alternative urgent care options in the meantime to ensure your child’s immediate needs are addressed.
Emergency and Crisis Support Services
For medical support:
During business hours:
Contact your General Practitioner (GP).
24/7 medical support:
Call an ambulance or visit your nearest hospital emergency department: 000
Perth Childrens Hospital:
08 6456 2222
HealthDirect:
1800 022 222 (24/7 medical advice from registered nurses).
Mental Health Support
Emergency services:
Ambulance, Police, or local hospital ED – 000
CAMHS Crisis Connect (WA):
1300 555 788 (24/7).
Kids Helpline:
1800 55 1800 – 24/7 free and confidential support for children and youth.
Headspace :
1800 650 890
Lifeline Australia:
13 11 14 – 24/7 crisis support and suicide prevention.
Beyond Blue:
1300 224 636 – 24/7 mental health support.
Butterfly Foundation:
1800 334 673
Suicide Call Back Service:
1300 659 467
Mental Health Line:
i. Perth Metro – 1300 555 788
ii. Peel – 1800 676 822
iii. Rural – 1800 552 822
Additional Parent and Family Support
Ngala Parenting Line
08 9368 9368 – open from 8am-8pm, 7 days a week for parenting challenges for kids 0-18 years
Carers WA
1300 227 377 (general) and 1800 007 332
Child Protection and Family Support Crisis Care Line
08 9223 1111 or 1800 199 008
Family Support Network
Telephone: (08) 9223 1111. Country free call: 1800 199 008
Carer Gateway
1800 224 737 - 7 days 24 hours
Family Relationship:
Advice Line 1800 050 321 – Monday-Friday 8am-8pm