Privacy Policy
At Wild Child Paediatrics
We are committed to protecting the privacy of our patients’ personal information.
This policy complies with the Privacy Act 1988 (Cth) (including the Australian
Privacy Principles) and the Health Services Act 2016 (WA).
It explains how we collect, use, store, and disclose personal and health information.
Collection of Personal Information
We collect personal information necessary to provide quality healthcare services. This may include:
Name, address, date of birth, and contact details.
Medical history, treatment details, and family health history.
Medicare, private health fund, or other billing information
Information is collected directly from you wherever possible. In some cases, it may be collected from other healthcare providers, schools, or carers with your consent.
Use and Disclosure of Information
We use personal information to:
Provide healthcare services
Communicate with other healthcare providers involved in your care
Process payments and Medicare claims.
Comply with legal and regulatory requirements.
We will not disclose personal information to third parties without your consent, except where required or permitted by law.
Storage and Security of Information
All personal information is stored electronically using cloud-based systems compliant with Australian healthcare data security standards. We follow the guidelines set by:
The Australian Cyber Security Centre (ACSC) for securing healthcare data
OAIC Guidelines on Cloud Computing under the Australian Privacy Principles (APP).
Digital Health Standards set by the Australian Digital Health Agency (ADHA).
We take reasonable steps to protect your information from unauthorized access, loss, or misuse, including:
Secure, encrypted cloud storage compliant with Australian Government standards
Access controls to ensure only authorized personnel can view your information.
Regular audits of data security practices.
No personal information is stored in physical formats or on local servers.
Use of Artificial (AI) Intelligence
As part of our commitment to delivering high-quality care, we may use AI-powered tools during appointments or assessments. These tools are used solely for:
Assisting with data entry and administrative processes.
Supporting efficiency in document preparation, such as drafting summaries or reports.
AI tools are not involved in decision-making regarding your care. All clinical decisions are made solely by qualified healthcare providers, ensuring that your treatment remains personal and tailored to your needs. AI tools used in our practice are compliant with Australian privacy and healthcare data standards, and your data is de-identified wherever possible. If you have concerns about the use of AI tools, please feel free to discuss them with us.
Access and Correction
You have the right to access your personal information. If you believe any information we hold is inaccurate, incomplete, or outdated, you may request a correction. Requests should be directed to Contact Us.
Privacy Complaints
If you believe your privacy has been breached, you can:
Contact us directly by
email: [email protected]
Phone: (08) 6157 0612
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992
Updates to This Policy
This policy may be updated to reflect changes in legal requirements or our practices.
The latest version will always be available on our website or at our office.
For further information about our privacy policy, please
We are committed to respecting and protecting your privacy. Thank you for trusting us with your healthcare.
